Website Privacy Policy
Shield Chiropractic Center
Effective Date: Aug. 20, 2026
Last Updated: Aug. 20, 2026
Shield Chiropractic Center respects the privacy of its patients, prospective patients, and website visitors.
This Website Privacy Policy explains the privacy practices applicable to the public Shield Chiropractic Center website, including information processed in connection with the operation of the website, links to third-party services, and text messaging.
This Website Privacy Policy is separate from our Notice of Privacy Practices, which describes how Shield Chiropractic Center may use and disclose protected health information and explains your rights under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
1. Scope of This Policy
This Privacy Policy applies to the public Shield Chiropractic Center website.
The website is intended primarily to provide general information about:
Shield Chiropractic Center
Our providers
Chiropractic services
Office information
Patient resources
Ways to contact or interact with the practice
Links to services provided through ChiroTouch and other third parties
The public website is not intended to function as a patient portal, electronic health record system, insurance-claims system, or payment-processing system.
2. Patient and Medical Information Is Not Collected Through the Public Website
Shield Chiropractic Center does not currently use its public website to directly collect:
Medical histories
Diagnoses
Treatment information
Patient medical records
Medicare or other insurance information
Appointment details
Payment card information
Social Security numbers
Patient account credentials
The public website does not provide a patient login or patient account through Squarespace.
Visitors should not attempt to transmit sensitive medical, financial, insurance, or other confidential information through the public website unless Shield Chiropractic Center specifically directs them to an appropriate service or communication method.
Patient information collected by Shield Chiropractic Center through its clinical operations is governed separately by applicable law and our Notice of Privacy Practices.
3. Information Processed to Operate the Website
The Shield Chiropractic Center website is hosted using Squarespace.
Even though Shield Chiropractic Center does not use the public website to collect patient records or medical information, Squarespace and ordinary internet infrastructure may process limited technical information necessary to securely provide and operate the website.
Depending on the technology involved, this information may include:
Internet Protocol (IP) address
Browser type
Device information
Operating system information
Date and time of a website request
Pages or resources requested
Referring website information
Information necessary to prevent fraud, abuse, or security threats
Other technical information required to deliver website content
This technical processing does not mean that Shield Chiropractic Center uses the public website to create a patient medical record or treatment profile.
4. Analytics and Tracking Technologies
Shield Chiropractic Center does not currently use the public website for intentional behavioral advertising, remarketing, patient profiling, or cross-site advertising.
Shield Chiropractic Center does not currently use website analytics to associate a visitor's browsing activity with:
A patient medical record
A diagnosis
Treatment information
An appointment
Medicare or insurance information
Other protected health information
Squarespace or related infrastructure may process technical information necessary to operate, secure, and deliver the website.
If Shield Chiropractic Center later adds or enables optional analytics, advertising technologies, tracking pixels, session-recording technology, or similar tools, those technologies will be evaluated before deployment, and this Privacy Policy will be updated when appropriate.
Shield Chiropractic Center does not intend to disclose protected health information to an advertising or analytics provider through the public website.
5. Cookies and Similar Technologies
Squarespace may use cookies and similar technologies to operate and securely deliver the website.
Necessary technologies may be used for purposes such as:
Website functionality
Security
Network management
Fraud or abuse prevention
Delivery of website content
Shield Chiropractic Center does not currently intend to use cookies to create patient medical profiles or associate ordinary public website activity with an individual's chiropractic treatment.
If optional cookies or other non-essential technologies are enabled in the future, additional disclosures or visitor controls may be provided as appropriate.
6. ChiroTouch and Patient Services
Shield Chiropractic Center may provide links or buttons directing visitors to ChiroTouch or related ChiroTouch services.
ChiroTouch may be used for functions such as:
Appointment scheduling
Appointment confirmations and reminders
Patient communications
Text messaging
Practice-management functions
Other patient-related services
When you follow a link from the Shield Chiropractic Center website to ChiroTouch, you leave the public Squarespace website and enter a separate service environment.
Information that you provide directly through ChiroTouch is not entered into the public Shield Chiropractic Center Squarespace website.
Information processed through ChiroTouch may be governed by:
Shield Chiropractic Center's Notice of Privacy Practices
Applicable agreements with ChiroTouch
Other applicable privacy and security requirements
7. SMS Text Messaging Privacy
Shield Chiropractic Center may collect your mobile telephone number when you provide it to us through patient forms, appointment scheduling, telephone communications, or other interactions with our office.
If you consent to receive text messages, Shield Chiropractic Center may use your mobile number to send:
Appointment reminders
Appointment confirmations
Scheduling messages
Account notifications
Patient-care communications
Responses to your inquiries
Other office-related information
Message frequency varies. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP to a message.
Reply HELP for assistance or contact Shield Chiropractic Center directly.
Mobile information, text-messaging opt-in data, and consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.
Mobile and SMS-related information may be provided to service providers, telecommunications carriers, aggregators, messaging platforms, and other parties that assist Shield Chiropractic Center in delivering and administering text messages.
SMS text messaging may not be completely secure. Please do not send sensitive medical, financial, or personal information through ordinary text messages.
For complete information concerning our text messaging privacy practices, please review our SMS Privacy Policy.
Participation in the text messaging program is also subject to our SMS Terms & Conditions.
8. Protected Health Information and HIPAA
Shield Chiropractic Center is a health care provider subject to HIPAA with respect to protected health information covered by applicable law.
This Website Privacy Policy does not replace our HIPAA Notice of Privacy Practices.
Our Notice of Privacy Practices explains:
How protected health information may be used
How protected health information may be disclosed
Your rights concerning your health information
Shield Chiropractic Center's legal responsibilities
How to request access to or correction of health information
How to request confidential communications or restrictions
How to file a privacy complaint
If there is a difference between this Website Privacy Policy and the Notice of Privacy Practices concerning protected health information, the Notice of Privacy Practices and applicable law govern the handling of protected health information.
9. Third-Party Websites and Services
The Shield Chiropractic Center website may contain links to websites, platforms, and services operated by third parties.
These may include:
ChiroTouch
Griffin Software Studios
Mapping or location services
Social media platforms
Other external resources
When you follow an external link, you leave the Shield Chiropractic Center website.
Third-party websites may have their own privacy policies, terms, technologies, and information practices. Shield Chiropractic Center does not control the independent privacy or security practices of third-party websites.
Visitors should review the privacy practices of a third-party service before providing personal or sensitive information to that service.
10. Griffin Software Studios
The Shield Chiropractic Center website contains a link to Griffin Software Studios, the website service provider.
Griffin Software Studios operates a website separate from the Shield Chiropractic Center website.
Shield Chiropractic Center does not use this link to intentionally transmit:
Patient medical records
Diagnoses
Treatment information
Appointment information
Medicare or insurance information
Payment information
Patient account information
A designation identifying a visitor as a Shield Chiropractic Center patient
Griffin Software Studios does not use a Shield Chiropractic Center patient-specific classification to distinguish visitors arriving from the Shield Chiropractic Center website from other visitors to the Griffin Software Studios website.
As with ordinary navigation between websites, a visitor's browser or internet infrastructure may transmit limited technical information associated with the navigation, including information identifying the referring website.
Once a visitor enters the Griffin Software Studios website, that separate website's own privacy practices and terms apply.
11. How Website Information May Be Used
Limited technical information associated with operation of the public website may be used for legitimate purposes including:
Providing website content
Maintaining website functionality
Protecting the website and its visitors
Detecting security threats or misuse
Troubleshooting technical problems
Maintaining website availability
Understanding or improving website operation when appropriate
Complying with applicable legal obligations
Shield Chiropractic Center does not currently use information from the public website to create medical treatment profiles about visitors.
12. Sale and Marketing Use of Personal Information
Shield Chiropractic Center does not sell personal information collected through the public website.
Shield Chiropractic Center does not sell mobile telephone numbers, SMS opt-in information, or SMS consent information.
Shield Chiropractic Center does not currently use public website information to identify individuals for behavioral advertising or cross-site advertising based on:
Chiropractic conditions
Medical interests
Treatment interests
Appointment activity
Other patient information
13. Data Security
Shield Chiropractic Center takes reasonable administrative, physical, and technical measures appropriate to the information and systems under its control.
No website, electronic communication, internet transmission, or storage system can be guaranteed to be completely secure.
Visitors should not transmit medical, financial, identification, or other sensitive information through ordinary website communications when a designated patient service or other appropriate communication method is available.
Protected health information maintained by Shield Chiropractic Center is subject to the privacy and security practices described in our Notice of Privacy Practices and applicable law.
14. Children's Privacy
The Shield Chiropractic Center website provides general information about the practice and its services.
Shield Chiropractic Center does not knowingly use the public website to solicit sensitive personal or medical information directly from children.
A parent, guardian, or other authorized representative providing information concerning a minor patient should use the patient-service or communication method designated by Shield Chiropractic Center rather than transmitting sensitive information through the public informational website.
15. Links to Our Related Policies
The following policies and notices provide additional information:
Notice of Privacy Practices — explains the use and disclosure of protected health information and patient rights under HIPAA.
SMS Privacy Policy — explains how mobile telephone numbers, SMS consent information, and related messaging information are handled.
SMS Terms & Conditions — explains the terms governing participation in Shield Chiropractic Center's text messaging program.
These documents address different aspects of Shield Chiropractic Center's privacy and communication practices and should be read together where applicable.
16. Changes to This Privacy Policy
Shield Chiropractic Center may revise this Website Privacy Policy when its website, service providers, technologies, information practices, or applicable requirements change.
The current version will be posted on the Shield Chiropractic Center website.
The Last Updated date at the beginning of this policy identifies the most recent revision.
Material changes affecting protected health information may also require changes to our separate Notice of Privacy Practices.
17. Contact Information
Questions concerning this Website Privacy Policy may be directed to:
Shield Chiropractic Center
809 North Justice Street
Hendersonville, NC 28791
Phone: (828) 693-8691
Email: ShieldChiropractic@gmail.com
For questions, requests, or complaints specifically concerning protected health information or HIPAA rights, please refer to the privacy contact identified in our Notice of Privacy Practices.